Frequently Ask Questions
- What is Nazaqa?
Nazaqa is an online women fashion and lifestyle brand offering clothing, accessories, and custom products available for purchase.
- How do I place an order?
You can place an order through our website by adding items to cart and checking out with your preferred payment method or Cash on delivery. Or you can purchase from our facebook page and whatsapp.
- What payment methods do you accept?
We accept bank cards, mobile banking (like bKash/Rocket), and other common online payments and in most use case CASH ON DELIVERY.
- Can I cancel an order?
Yes — orders can usually be cancelled before shipment. If confirmation has been sent, cancellation may not be possible.
- What if I receive a damaged or wrong item?
You must check your parcel in front of delivery man before payment. If anything wrong there please return.
- How long until I get a refund?
No Refund after payment, so check carefully before receiving the product.
- Will promo codes affect my earnings if I sell?
Promo codes do not reduce your own earnings on sale of products.
- How do I contact support?
Contact us via email, hotline, or support page..........
- Can I use loyalty card twice?
No.
- Can I handover loyalty card to others?
YES.
- How to claim offer if I share facebook page or share product on social media ?
Take screenshot of your shared post and send it to nazaqa's whatsapp as proof. Our support team you provide you what we promised.
- How to join contest or games?
Go to our contest page in our website, see if any contest available, fill-up the form to join or if confusion knock us on whatsapp.
- What is the rule of share contest?
Go to contest page or knock us on whatsapp.
- How much can I earn from contest and games ?
It depends on your tactics, in share contest you can earn based on your effort.
- Can I order in bulk?
Yes. But, It depends on availability. Knock on whatsapp.
- Is there any resale or dropshipping opportunity?
Yes, see career and contact in whatsapp.